Rechat Service Outage

Incident Report for Rechat

Resolved

This incident has been resolved.
Posted Oct 09, 2026 - 22:44 CST

Monitoring

We are back up but continuing to monitor the situation.
Posted Oct 09, 2026 - 17:06 CST

Update

We are continuing to investigate this issue.
Posted Oct 09, 2026 - 17:06 CST

Update

We continue to look into the problem. From the early looks of it there's an issue with Amazon Web Services which hosts our database servers.
Posted Oct 09, 2026 - 17:00 CST

Update

We are continuing to investigate this issue.
Posted Oct 09, 2026 - 16:35 CST

Investigating

We’re currently investigating the issue.
Posted Oct 09, 2026 - 16:35 CST
This incident affected: API and Web App.
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